FAQ

Straight answers.

Texas service of process, explained without the runaround.

What do you need from me to start a serve?
The issued documents from the court (PDF is fine), the cause number and court, the name and best address(es) for the person being served, any photo or description you have, and your court deadline. Email it to [email protected] — or call or text (469) 326-8445 — and we confirm your first-attempt window within one business hour.
Can't I just serve the papers myself?
Not in Texas. Rule 103 of the Texas Rules of Civil Procedure requires service by a sheriff, constable, or a person certified by the Judicial Branch Certification Commission — and a party to the case can never be the one who serves. That's exactly what our certification (PSC-30288) is for.
What happens if the person dodges service?
We make up to three attempts at different times — mornings, evenings, Saturdays — each documented with GPS, timestamp, and photo. If they still can't be served, that log becomes the sworn due-diligence affidavit used to ask the court for substituted service under Rule 106: leaving the papers with someone over 16 at the residence, securely attaching them to the door, or even court-ordered service by social media or email. We prepare the affidavit ($45), and once the court signs the order, we execute it ($75). A dodge is a detour, not a dead end.
Do you do skip tracing?
We do not offer skip tracing as a standalone service. We assist with locating a person only as part of a serve we've been hired for — Locate assist, +$65 — using public records, county data, and the information you give us. The more you give us at intake — photos, socials, employer, vehicles — the less locating there is to do.
Can you really serve someone through social media?
With a court order, yes. Since the 2020 amendments to Rule 106(b) and Civil Practice & Remedies Code §17.033, Texas courts can authorize service by social media, email, or other technology when personal service has been diligently attempted. We build the whole package: evidence that the account belongs to the defendant and is actively used, the supporting affidavit, and documented execution through the ordered channel. Very few servers offer this; it's one of our specialties.
How fast do I get my proof of service?
A court-ready return of service is emailed the same day the serve is completed — usually within hours, sworn by the certified server who made the delivery. If your court requires the filed original, we e-file it for $15 or deliver per your instruction.
Do you handle evictions?
We serve notices to vacate for landlords and property managers with photo documentation — no restrictions there. The eviction citation itself is reserved for the constable under Rule 103 unless the court signs an order authorizing a certified server; when constable queues are slow, we can pursue that order for you. We'll always tell you straight which path your case needs.
Can you serve a writ of garnishment?
Yes — serving the writ on the garnishee (the bank or employer) is delivery, not enforcement, and certified servers may do it. What we can't do is the seizure side of enforcement writs — possession, execution, attachment — those always belong to the sheriff or constable.
What areas do you cover?
Collin, Dallas, Denton, and Tarrant counties at flat published rates — Plano, Frisco, McKinney, Allen, Richardson, Dallas, Garland, Denton, Lewisville, Fort Worth, Arlington, and everywhere between. Our certification is statewide, so anywhere else in Texas gets a straight quote from $125.
How far do you travel?
As far as the job is. The first 20 miles from our North Plano base (75025) are included in every serve and every notary appointment. Beyond that it's +$15 for each additional 5 miles, or part of one — 27 miles out is two blocks, +$30. The intake computes it the moment you type the address, so you see the travel line before you send anything. Serves outside our four counties are certified statewide and quoted from $125, distance included in the quote. Full rule on the policies page.
Do you do walk-in notarizations?
No. We're a mobile notary, by appointment only — JC, commissioned Texas notary public, comes to the signer: home, office, hospital room, care facility, jail by arrangement. There's no storefront to walk into. Book it on the intake (pick Notarization), by text, or by phone; JC confirms the time usually within the hour during business hours. Have ready: the finished document (we don't draft or fill in blanks), a valid unexpired government photo ID for every signer, every signer physically present and willing, and any witnesses the document calls for — or ask us to bring one for $25. $35 travel within 20 miles + $10 per notarial act, evenings and weekends by appointment. The appointment rules →
Are you actually certified? Prove it.
Gladly — that's the point. We're certified by the Texas Judicial Branch Certification Commission, certification PSC-30288, and you can verify it on the JBCC's public roster at txcourts.gov/jbcc. The number appears on every page of this site and on every return we sign.
What's the video-documented service option?
+$25: the serve is recorded on a body-worn or phone camera — legal under Texas's one-party-consent law — and the clip is kept with the serve record (hash-stamped). Evidence-grade video of the delivery. Popular for contested serves, protective orders, and any defendant likely to claim they were never served.
Is my case information secure?
Case files sit behind zero-trust access controls with multi-factor authentication; tracking links are unguessable tokens that show status only, never personal identifiers or document contents; and protected parties' addresses never appear anywhere. We follow Texas's data-protection and breach-notification requirements (Bus. & Com. Code ch. 521), and our locate-database access runs under documented permissible purpose as federal law requires.
How is the serve tracked, exactly?
Your confirmation email carries a private link. Every attempt posts to it in real time with GPS coordinates captured at the location, a timestamp, a photo, and a note on what happened. When service completes, the page shows it within minutes and the notification goes out. Forward the link to anyone — it exists so nobody has to call anybody for updates.
When do you answer the phone?
(469) 326-8445 takes calls Monday–Friday, 10 AM–8 PM Central. Texting is 24/7 and honestly preferred — it's the fastest way to reach the server who's actually at the door — and the website intake never closes. A text sent overnight gets a reply first thing. Serve attempts themselves happen evenings and Saturdays as standard — phone hours are when we talk, not when we knock. Not Sundays: Texas Rule of Civil Procedure 6 bars serving civil process on Sunday (except injunctions, garnishments, attachments, sequestrations), so Sunday is for notary appointments and planning, not knocking.
What's the cutoff for Same-Day?
1:00 PM Central, Monday–Friday, with the documents attached or already emailed. After 1 PM, Same-Day closes for the day and Rush is the fastest option — first attempt within 24–48 hours, usually the same evening or the next morning. Saturday same-day happens only by text arrangement (no Sunday serves — TRCP 6), so text us before you count on it.
What exactly do three attempts mean?
Every tier includes up to three attempts at one address, made at different times of day on different days, with at least one evening or Saturday attempt. Never on a Sunday — Texas Rule of Civil Procedure 6 forbids serving civil process on Sunday except injunctions, garnishments, attachments and sequestrations. Routine: first attempt within 3–5 business days, all three within 7. Rush: first attempt within 24–48 hours, all three within 4 business days. Same-Day: first attempt today, the rest within 48 hours. After three misses you can add a due-diligence affidavit for a Rule 106 motion ($45), extra attempts at the same address ($20 each), or a new address (+$50, which restarts the three). Full detail on the policies page.
What's your refund policy?
Nothing is charged before we accept the serve. Cancel after acceptance but before the first attempt and you get a full refund less $15. After the first attempt there's no refund — the attempt is the service, documented with GPS and photos. If we miss the first-attempt window we committed to, you get a full refund. A bad address you gave us still counts as attempts; a corrected address is +$50. Refunds go to the original payment method within 5 business days. The whole thing is spelled out on the policies page.